Privacy Policy

Names, business names, and customer or contact information you provide when creating an account, accepting an invitation, or contacting us.

Email addresses and mobile phone numbers used for account access, invitations, verification, notifications and support.

Account credentials, profile information, and application activity such as log data, feature usage and device information.

Documents, picking sheets, files and other content uploaded to the GasHubs platform by you or your organisation.

Communications you send us, including email messages, support requests and SMS replies.

To provide, operate and improve the GasHubs website, application and services.

To process account invitations, verify accounts, and authenticate users.

To deliver order notifications, add-on notifications, and other transactional messages related to your account or business activity.

To provide customer support, respond to inquiries and resolve issues.

To maintain security, detect fraud, prevent abuse, and protect our legal rights.

To analyse usage and improve the product experience.

GasHubs respects your privacy. We collect mobile phone numbers only when needed to provide account invitations, verification codes, order notifications, add-on notifications, customer support, and related business communications.

GasHubs does not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing purposes.

Message frequency varies based on account activity. Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for assistance.

We share information only with service providers necessary to operate GasHubs, such as hosting, authentication, storage, email, SMS, and security providers.

These service providers process information only on our behalf and under appropriate confidentiality, security and data-processing obligations.

We may disclose information where required by law, to protect our legal rights, or in connection of a business sale or merger.

Data is encrypted in transit and at rest using industry-standard methods.

Access is restricted by role and limited to personnel who need it to operate or support the service.

No system is perfectly secure, but we design GasHubs so that the smallest number of people can access the fewest records necessary.

Contact inquiries are retained for as long as needed to respond and keep a record of our correspondence.

Account and platform data is retained for the life of your account and deleted or returned on request, subject to legal obligations.

SMS consent records are retained for the period required by applicable law and carrier requirements.

You may request access to, correction of, or deletion of your personal information by emailing support@gashubs.com.

To request deletion of your account or data, contact us at support@gashubs.com. We will respond within a reasonable timeframe and may verify your identity before processing the request.

You may unsubscribe from non-essential emails at any time using the link provided in the message.

We may use cookies and similar technologies to understand how visitors use our website and to improve the service.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

GasHubs is a business product and is not directed to children under 16.

We do not knowingly collect personal information from children under 16.

We may update this Privacy Policy from time to time. Material changes will be reflected in the effective date at the top of this page.

Questions about this Privacy Policy can be sent to support@gashubs.com. GasHubs is developed and operated by JTS Enterprise LLC.